Introduction

Evobalance respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our educational nutrition consultation platform.

Information We Collect

Information You Provide

When you request a consultation or contact us, we may collect:

  • Name and contact information
  • Email address and phone number
  • Information about topics you are interested in learning about
  • Any other information you choose to provide

Automatically Collected Information

We may automatically collect certain information when you visit our website, including:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on pages
  • Referring website

How We Use Your Information

We use the information we collect to:

  • Respond to your consultation requests and inquiries
  • Schedule and conduct educational consultation sessions
  • Provide educational resources and information
  • Improve our website and services
  • Communicate with you about our services
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements or respond to legal processes
  • With service providers who assist us in operating our platform
  • To protect the rights, property, or safety of Evobalance or others

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to object to or restrict certain processing
  • The right to data portability

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take steps to ensure that your information receives an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Evobalance
Jl. Veteran No. 9, Padang 25112, Indonesia
Phone: +62 751 394 8621
Email: [email protected]